At TransCanada, we understand that serving your business is a privilege and we don’t take that lightly.
In addition to providing the expert advice and cost-competitive supply options, we have spent years refining our billing and client service functions to give you confidence that every bill you receive from us is not only accurate and easy-to-understand, but designed to provide you with any and all of the electricity information you need as a business.
And while our in-house billing system and client service experts provide you with most of what you’ll require, TransCanada uses Utility Network & Partners Inc. (UN), an energy data collection, processing and management company, to assist in managing and storing the consumption data of our clients.
Through UtilityNet, TransCanada’s clients are provided with client-specific logins and passwords that allow access to the UnetGrid system where itemized records can be retrieved on either a consolidated or on a site-by-site basis. The secured access site, located at UnetGrid.com, includes consumption data, pricing data, graphs and charts profiling your business’ historical electricity usage.
UnetGrid can also provide you with access to a number of Energy Management reports which provide you with access to such things as monthly metered demand data, period averages and any variances outside a certain tolerance level that you should take note of.
All of this amounts to a service designed to save you time and money.
Whether your business is wheat, hogs or cattle, TransCanada understands that you need a power solution that fits your operation. We provide customized solutions to meet the seasonal nature of your business.
Our diversified asset base supports the oil and gas industry in a variety of ways, while our Power Alberta group provides cost-competitive risk management tools and sound advice on market fundamentals.
We understand the need to provide a combination of high-quality retail services along with load-following commodity products fit to meet the commercial real estate industry’s usage.
Our goal with large commercial and industrial customers is to find a product that provides the greatest flexibility and cost certainty possible, so your time can be spent doing what you do best: operating and growing your business.
Whether we’re lighting the way along your city’s streets or powering future generations in the classroom, TransCanada’s Power Alberta group has a solution to fit the smallest town to the largest campus.
At TransCanada, we see third-party intermediaries as our partners in success. Whether you are a broker, a consultant, an advisor or a friend, we can provide solutions to serve your important relationships.